Consumer Healthcare Products Association

Consumer Healthcare Products is a professional trade group representing manufacturers and marketers of over-the-counter (OTC) medicines and dietary supplements. The website provides information on medication regulation, safety, and public policy, including a large collection of resources for consumers.

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Review Date: 10/10/2018


Ease of Use

Categories at the top of each page can be further explored via dropdown subtopics. The consumer education materials take some digging to find and could be better highlighted on the homepage. While the major categories are clearly distinct from one another, the subtopics are more of a mixed back, and some don't seem very relevant to consumers.

Visual Design

The website's plain visual design is consistent, professional, but lacking in engaging graphics. Users can easily find their way around their website, but there is a noticeable lack of interest garnered on most pages.


The site's information on medication regulatory standards and consumer safety tips are invaluable for anyone who uses OTC medications. However, the other educational information is promotional and reinforces current drug usage patters.


It's difficult to assess the website's credibility. There is a lack of authors and dates published on the site's content. Further, most of the project's staff have backgrounds in business, not medicine. While there are a few pharmacists associated with the Consumer Healthcare Products Association website, overall the lack of medical professionals reduces the site's credibility.


  1. Comprehensive recommendations related to OTC drug safety
  2. Up-to-date information about OTC regulation and policy


  1. Presents OTC usage information based on surveys and observational studies without providing additional insight
  2. Does not provide evidence on OTC effectiveness for symptoms or enhancing wellness
  3. Attempts to associate OTC drug use with effective self-care and prevention of medical care


Sponsors / Affiliations: The Consumer Healthcare Products Association, an American trade association representing drug/supplement manufacturers and marketers

Accreditations: None

Additional Features: News, newsletter

Languages: English