Consumer Reports dedicates this page to a variety of health insurance articles and news including how to save money, avoiding surprise bills, and healthcare policy reform. The materials vary in depth, but overall the website's content is relevant, up-to-date, and easy to read.
The landing page promotes different subsections organized around different health insurance issues. Most articles are of a general nature on a constantly rotating group of topics and issues related to health insurance. These links can be easily browsed at will. But the search bar pulls from the entire Consumer Reports websites, which bloats the results page and makes it difficult to locate desired materials.
The website has a simple bur professional, engaging graphic design that commands respect and draws the reader in. Sharp graphics and smart use of color guide visitors through the content is a pleasant manner.
The articles are well-written and informative, but there doesn't appear to be a clear breakdown of common health insurance topics. Visitors can learn about specific health insurance topics in a piecework manner, but there doesn't appear to be a step-by-step breakdown of common issues relevant to this subject. The content doesn't often use references either, meaning readers will need to take Consumer Reports's word for granted.
Authors are identified along with biographical information including area(s) of expertise, but no credentials or evidence demonstrating expertise. And the website does post publication dates. Older articles, however, do not appear to be updated to reflect new changes.
Helpful articles guide users through complex health insurance field
Writing is plain and understandable for many audiences
Frequent links to outside websites put users in touch with helpful resources
No site map means it's impossible to know how broad or deep the collection is
Search bar pulls from the entire Consumer Reports collection, cluttering the results page
Credibility of authors is unknown
Sponsors / Affiliations:
Consumers Union, a nonprofit organization focused on product testing, investigative journalism, and consumer advocacy founded in 1936