Highly Recommended

eHealthInsurance

eHealthInsurance provides an online commercial insurance enrollment service. There are tools for comparing the costs of various nationwide plans. eHealthInsurance is recommended for individuals and small businesses looking to compare their health plan options. It is easy to use and has a streamlined visual layout.

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Review Date: 4/9/2018

Scoring

Ease of Use

Scrolling down the homepage allows users to learn more about the site's mission while simultaneously browsing enrollment options. Links to begin searching for health insurance are clearly marked. Overall, the usability experience of this website is intuitive and well-designed.

Visual Design

Clearly this is a professionally designed website that makes an effort to engage visitors. Images are sharp, and short videos help the reader understand and empathize with the materials presented. Great use of variation across the page so that users have plenty to look at while browsing.

Quality

This detailed website offers visitors a great introduction to complex health insurance concepts while allowing them to enroll in a plan of their choosing. Although the website covers a wide variety of insurance types, the information is supplied by private insurers and is not referenced. Therefore the materials may be biased with commercial interests, as the plans listed here are not necessarily the best available on the market.

Credibility

The author(s) of educational information is not provided, but the articles are dated and some are very recent. The insurance statistics come straight from state databases and are considered reliable. Details of individual insurances are supplied by participating companies themselves. The site's insurance-comparison tool is accurate but limited. It does not cover all insurance plans, only those whose insurers subscribe with eHealthInsurance.

Pros

  1. Portal for consumers to enroll in a health insurance plan of their choice for health, dental, vision, short-term, and life
  2. Users need only to enter their age, date of birth, and location to get started
  3. Helpful resource center for understanding the Affordable Care Act and other complex health insurance concepts

Cons

  1. The website's function is limited to private health insurance for individuals and small companies
  2. Choices are limited to those companies that partner with eHealthInsurance

Profile

Sponsors / Affiliations: eHealth, Inc. is a private health insurance exchange licensed to market and sell health insurance in all 50 states and the District of Columbia

Accreditations: TRUSTe Certified privacy

Additional Features: 24/7 online chat, doctor finder tool, healthcare cost saving tool, health savings account access

Languages: English, Chinese, French Creole, French, German, Gujarati, Hindi, Italian, Japanese, Korean, Polish, Portuguese, Russian, Spanish, Tagalog, Vietnamese

Contact: nate.purpura@ehealth.com

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