Highly Recommended

HealthCare.gov

Healthcare.gov is managed by the federal government and provides the most authoritative and readable information available regarding health insurance and health reform. This website is highly recommended for consumers who are looking to enroll in health insurance, especially under the Affordable Care Act. Not only does the site provide the means with which to enroll in a variety of personalized insurance options, but it also acts as a resource for learning how to best obtain and save money on health insurance.

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Review Date: 4/23/2018

Scoring

Ease of Use

This website provides many tools and resources. Thankfully the website is set up to ensure visitors can understand where they are and what they can do from the homepage. Especially helpful are the tabs for important deadline reminders, enrollment options, saving money, and finding local help.

Visual Design

Among the best visual designs of any government-related health website. Simple but clear layout that draws the reader in while orienting them through the site. There's no visual clutter either, so vistors aren't likely to be distracted by unnecessary features.

Quality

Web users seeking to enroll in health insurance should consider visiting this website early on in their search. It provides the direct source of state-by-state healthcare marketplaces, with information on enrollment and tools to enroll in a plan. All resources here are accurate, reliable, and up-to-date.

Credibility

Healthcare.gov is managed by the Department of Health and Human Services and provides the most authoritative, recent, and readable information available. The educational materials are also among the most definitive for those who seek to enroll in a health plan.

Pros

  1. Answers questions the general consumer has regarding enrollment and coverage of health insurance through the Affordable Care Act and other insurance types, such as Medicaid, COBRA, or Children's Health Insurance Program
  2. Informative multimedia guides for enrollment, changing plans, and saving money
  3. Information about other forms of insurance, including plans offered by employers
  4. Users in states not part of the federal exchange are directed to the appropriate resources

Cons

  1. Requires users to sign up and answer a series of questions before allowing access to insurance options
  2. Only a few resources concerning other types of insurance

Profile

Sponsors / Affiliations: U.S. Department of Health & Human Services

Accreditations: None

Additional Features: 24/7 phone support, health insurance enrollment, financial information and resources, fact sheets, Q&A, glossary

Languages: English, Chinese, French Creole, French, German, Gujarati, Hindi, Italian, Japanese, Korean, Polish, Portuguese, Russian, Spanish, Tagalog, Vietnamese

Contact: privacy@cms.hhs.gov

Health Web Navigator