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Massachusetts Eye and Ear – Patient Education

Massachusetts Eye and Ear's patient education page contains information about common eye, ear, nose, and throat (ENT) problems. The site povides general overview information on common issues like diabetic retinopathy, sinusitis, sudden deafness, and more. Users can visit this page to get basic information on common conditions but will need to supplement that knowledge with more detailed information elsewhere.

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Review Date: 11/8/2018

Scoring

Ease of Use

Straightforward and easy to use patient education library that can be browsed alphabetically or by a search bar. Lots of headings and subheadings divide the text into clear, scannable sections. The homepage even has options to easily adjust the site's text size and contrast.

Visual Design

Visually, the site is reminiscent of a textbook. Most pages present as a list of links or text-only explanations of topics. Few if any visual elements on the patient education landing page to engage the user's interest.

Quality

The topics covered here are relevant and informative. However, most of the information is cursory and limited to common conditions. The site references MedlinePlus as a source for most of its content, even though there are no links from individual topics to substantiate this. As long as the source material has been accurately summarized -- and it appears that it is -- then this website does provide high quality information.

Credibility

Massachusetts Eye and Ear, one of the most reputable speciality hospitals in the world, can be counted on to include only the most accurate information. Unfortunately, the topics feel as though they are just a lead-in to information about contacting the hospital to set up an appointment.

Pros

  1. Moderately detailed information about common eye , ears, nose, and throat problems
  2. Direct links to credible sources like MedlinePlus

Cons

  1. Site content has a limited breadth
  2. Most resources specific to Massachusetts Eye and Ear practice
  3. Some of the content is self-promotional

Profile

Sponsors / Affiliations: Massachusetts Eye and Ear, an international center for treatment and research and a teaching hospital of Harvard Medical School

Accreditations: None

Additional Features: Doctor-finder tool

Languages: English, Arabic, Chinese, French, German, Haitian Creole, Japanese, Portuguese, Russian, Spanish, Turkish

Contact: 617-523-7900

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