Recommended

WebMD – Arthritis Health Center

WebMD's arthritis health center is a great source of information on many common rheumatological conditions. The site covers 27 common rheumatology topics like lupus, arthritis, spondylitis etc.. The topics describe symptoms, causes, diagnosis, and supportive services and resources. The section is recommended for users looking to gain a basic understanding of arthritis and related conditions.

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Review Date: 11/14/2018

Scoring

Ease of Use

Landing page has a brief overview and provides a subtopic list that allows users to narrow their search. Content does not always present logically because related articles, blogs, message boards, and advertisements are mixed throughout. Subtopic organization seems random. Further, nested links send users deeper and deeper into searches without an easy return to the landing page.

Visual Design

Like other sections of WebMD, the Arthritis Health Center pages are cluttered with a flurry of lists, articles, tools, and advertisements that clog the browsing experience. The reader's eye wanders all over the page due to the multiple areas for exploration. Worse, many of those choices are not specific to neurological conditions. Large font and small chunks of text with lots of white space in between should make the content easy to read, but like the rest of WebMD, this section is not very visually pleasing.

Quality

This section furnishes valuable information & resources related to many types of rheumatological diseases. There is a general statement that the content is based on recent evidence and practice. Better yet, all content is referenced and reviewed by medical professionals, many of whom are specialists. Some topics are explored in more depth than others, and users will find other websites have more detailed information.

Credibility

All site content is authored and reviewed by a qualified staff of physicians, medical journalists, and health reporters. Even with such a large amount of information, WebMD makes sure its content is credible with extensive referencing & review by subject area experts and regular updates. This section carries all the authority and credibility associated with WebMD, so visitors can trust that the information about numerous types of arthritis & arthritic disease is helpful and accurate.

Pros

  1. in-depth content including condition overviews, symptoms, types, diagnosis, tests, and treatment
  2. Separate section providing detailed information about medications used for arthritis and arthritic pain
  3. The content is reliable, readable, and easy to understand for general consumers

Cons

  1. Lots of difficult-to-find information buried within the "Resources" subsection
  2. Cluttered with commercial advertisements and links to news and additional information
  3. Overwhelming search results without filtering options
  4. Need to navigate multiple pages per topic to get a more complete picture

Profile

Sponsors / Affiliations: Internet Brands, LLC, a for-profit consumer media company

Accreditations: URAC (2018), HON seal (2018), TRUSTe Certified privacy

Additional Features: News, blogs, videos, slideshow, support services, quizzes, Q&A, message boards, drug interaction checker, drug savings card

Languages: English

Contact: mheinley@webmd.net

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