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WebMD – Diabetes Health Center

WebMD's Diabetes Health Center is a comprehensive, detailed, and informative resource for all aspects of type 1, type 2, and gestational diabetes. Aside from the expected information of symptoms and treatment, this health center also discusses complications, tips for controlling blood sugar, diet/exercise, related health issues, and more.

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Review Date: 11/8/2018

Scoring

Ease of Use

Landing page has a brief overview and provides a subtopic list that allows users to narrow their search. Content does not always present logically because related articles, blogs, message boards, and advertisements are mixed throughout. Subtopic organization seems random. Further, nested links send users deeper and deeper into searches without an easy return to the landing page.

Visual Design

Pages are cluttered with a disorganized jumble of lists, articles, tools, and advertisements that clog the browsing experience. The reader's eye wanders all over the page due to the multiple areas for exploration. Worse, the majority of those choices are not specific to diabetes. Large font and small chunks of text with lots of white space in between should make the content easy to read, but like the rest of WebMD, this section is not very visually pleasing.

Quality

Users can be confident that this very detailed and comprehensive site will answer their questions concerning the many types of diabetes and their complications. There is a general statement that the content is based on recent evidence and practice. Better yet, all content is referenced and reviewed by medical professionals, many of whom are specialists. Some topics are explored in more depth than others, but this website is a first-stop destination for many—and for good reason.

Credibility

All site content is authored and reviewed by a qualified staff of physicians, medical journalists, and health reporters. Even with such a large amount of information, WebMD makes sure its content is credible with extensive referencing and review by subject area experts and regular updates. This section carries all the authority and credibility associated with WebMD, so visitors can trust the diabetes information is helpful and accurate.

Pros

  1. Among the strongest sections on WebMD, offering reliable information supported by scientific data and medical studies
  2. Well-written text that is accompanied by helpful videos and diagrams
  3. Up-to-date content, much of which has been recently reviewed by credible medical experts

Cons

  1. The detailed information about diabetes insipidus and insulinoma seem unnecessary and potentially confusing
  2. Pages are cluttered with commercial advertisements and links to news and additional information
  3. Searching keywords returns an overwhelming number of results without filtering options
  4. Need to navigate multiple pages per topic and link to other articles to get a complete picture

Profile

Sponsors / Affiliations: Internet Brands, LLC, a for-profit consumer media company

Accreditations: URAC (2018), HON seal (2018), TRUSTe Certified privacy

Additional Features: News, blogs, videos, slideshows, support services, endocrinologist locator, blood glucose tracker

Languages: English

Contact: mheinley@webmd.net

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