Recommended

WebMD – Digestive Disorders Health Center

WebMD - Digestive Disorders Health Center is worth visiting for its information detailing all the most common gastrointestinal (GI) disease and digestive disorders. There are major sections on Crohn's disease, heartburn/GERD, irritable bowel syndrome, and ulcerative colitis. Other sections inform users about 8 other common conditions, such as celiac disease, diverticulosis, & chronic constipation, along with 39 additional GI diseases. This section is recommended for its relevant information that will meet the needs of most user.

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Review Date: 4/15/2019

Scoring

Ease of Use

The homepage has a brief overview and provides a subtopic list that allows users to narrow their search. Content does not always present logically because related articles, blogs, message boards, and advertisements are mixed throughout. Subtopic organization seems random. Further, nested links send users deeper and deeper into searches without an easy return to the landing page. While the information here is patient-centered and educational, the site is one of the more difficult medical websites to navigate.

Visual Design

Pages are cluttered with a disorganized jumble of lists, articles, tools, and advertisements that clog the browsing experience. The reader's eye wanders all over the page due to the multiple areas for exploration. Worse, the majority of those choices are not specific to gastrointestinal disorders. Large font and small chunks of text with lots of white space in between should make the content easy to read, but like the rest of WebMD, this section is not very visually pleasing.

Quality

This section provides valuable information & resources related to most of the common gastrointestinal (GI) disease and digestive disorders. There is a general statement that the content is based on recent evidence and practice. Better yet, all content is referenced and reviewed by medical professionals, many of whom are specialists. Some topics are explored in more depth than others, and users will find other websites have more breadth of coverage.

Credibility

All site content is authored and reviewed by a qualified staff of physicians, medical journalists, and health reporters. Even with such a large amount of information, WebMD makes sure its content is credible with extensive referencing & review by subject area experts and regular updates. This section carries all the authority and credibility associated with WebMD, so visitors can trust the digestive health information is helpful and accurate.

Pros

  1. Excellent content, featuring detailed information and illustrations about most of the common gastrointestinal (GI) disease and digestive disorders
  2. Comprehensive sections about Crohn's disease, heartburn/GERD, irritable bowel syndrome, and ulcerative colitis
  3. Useful video and image sections

Cons

  1. After clicking on "Inflammatory Bowel Disease," it's not immediately obvious that this is a general category that includes both Crohn's disease & ulcerative colitis
  2. Pages are cluttered with commercial advertisements and links to news and additional information
  3. Searching keywords returns an overwhelming number of results, many of which are irrelevant, without any filtering options
  4. Need to navigate multiple pages per topic and link to other articles to get an overall/more complete picture

Profile

Sponsors / Affiliations: Internet Brands, LLC, a for-profit consumer media company

Accreditations: URAC (2018), HON seal (2018), TRUSTe Certified privacy

Additional Features: News listed by date, top picks, or trends, blogs, video library, slideshow, support services & other resources, quizzes, Q&A, links to related articles, message boards, find a gastroenterologist

Languages: English

Contact: mheinley@webmd.net

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