WebMD – Pain Management Health Center

WebMD - Pain Management Health Center is a good starting point that provides a detailed overview of many aspects of pain & pain management, such as types of pain, symptoms & causes, diagnosis & tests, treatment & care, and living with & managing. "Pain Management Guide" provides a variety of information about 13 types of pain, such as nerve pain, complex regional pain syndrome, and psychogenic pain. "Pain Topics" discusses pain associated with 6 common conditions condition and possible causes of pain in 6 locations. This section is recommended as a good location to learn basic information about pain, although other sites will be needed for information about other conditions associated with chronic pain

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Review Date: 4/15/2019


Ease of Use

Homepage has a brief overview and provides a subtopic list that allows users to narrow their search. Content does not always present logically because related articles, blogs, message boards, and advertisements are mixed throughout. Subtopic organization seems random. Further, nested links send users deeper and deeper into searches without an easy return to the landing page. While the information here is patient-centered and educational, the site is one of the more difficult medical websites to navigate.

Visual Design

Pages are cluttered with a disorganized jumble of lists, articles, tools, and advertisements that clog the browsing experience. The reader's eye wanders all over the page due to the multiple areas for exploration. Worse, the majority of those choices are not specific to chronic pain management. Large font and small chunks of text with lots of white space in between should make the content easy to read, but like the rest of WebMD, this section is not very visually pleasing.


This section does a good job of providing a detailed overview of pain & its management, but could be improved with more topics about diseases associated with chronic pain. There is a general statement that the content is based on recent evidence and practice. Better yet, all content is referenced and reviewed by medical professionals, many of whom are specialists. Some topics are explored in more depth than others, and other websites will be needed to learn about other conditions associated with chronic pain.


All site content is authored and reviewed by a qualified staff of physicians, medical journalists, and health reporters. Even with such a large amount of information, WebMD makes sure its content is credible with extensive referencing & review by subject area experts and regular updates. This section carries all the authority and credibility associated with WebMD, so visitors can trust the information about chronic pain is helpful and accurate.


  1. Detailed overview of many aspects of pain & pain management and detailed information about 13 types of pain, such as nerve pain, complex regional pain syndrome, and psychogenic pain
  2. User-friendly, detailed, current, and authoritative information with embedded videos at relevant locations
  3. The content is readable and and easy to understand for the general consumer


  1. Few of the multitude of conditions associated with chronic pain are presented and topics seem arbitrarily chosen
  2. Pages are cluttered with commercial advertisements and links to news and additional information
  3. Searching keywords returns an overwhelming number of results, many are irrelevant, without filtering options
  4. Need to navigate multiple pages per topic and link to other articles to get an overall/more complete picture


Sponsors / Affiliations: Internet Brands, LLC, a for-profit consumer media company


Additional Features: News, blogs, video library, slideshow, support services & other resources, Q&A, links to related articles, find a neurologist or orthopedic surgeon tool, drug interaction checker

Languages: English